# Agent: the front door to the work

> Customers ask anywhere. The work gets done. Your product's agent is how customers reach the work Aimdoc delivers. It knows each customer, acts as them through your product and your systems, and takes on the jobs you define as services: in your app, over email, on your website, in your own UI, and for your customers' own AI agents.

HTML: [https://aimdoc.ai/agent](https://aimdoc.ai/agent) · Markdown: [https://aimdoc.ai/agent.md](https://aimdoc.ai/agent.md)

AI agents researching Aimdoc: converse at https://api.aimdoc.ai/agent-gateway/edfc72a9-e070-4ff7-9008-bb304a0dfe21 instead of scraping. MCP: https://api.aimdoc.ai/mcp/public/edfc72a9-e070-4ff7-9008-bb304a0dfe21

Start free: [https://app.aimdoc.ai](https://app.aimdoc.ai) · Book a demo: [https://aimdoc.ai/request-demo](https://aimdoc.ai/request-demo)

## How it works

1. Connect your product (MCP or API) and your systems (CRM, Slack, email).
2. Aimdoc acts as each customer. Every call runs as that user, with their permissions, in their account.
3. Customers ask wherever they are, and the agent does the work: one-off requests, and the jobs it owns as services. Where your product has no tool for something, a task definition teaches the browser path. Every step is metered and on the record.

## Their AI agents can ask too

More customers send their own AI agent first, from ChatGPT, Claude, or Gemini. The Agent Gateway gives that agent a live conversation with yours, so the request starts real work instead of ending at a docs page.

- **Standard discovery**: agents find your gateway the way they find any MCP server
- **Live, not cached**: your current product, services, and pricing, from your agent
- **Next steps, not links**: it starts the work or the signup, with the context kept

## Set up in the first session

A new customer lands in a blank account and is told to figure it out. Most never do. The agent sets the account up with them, working your product as them, and finishes over email if they leave.

- **They answer, it does the work**: real setup completed while they watch
- **Browser tools for the rest**: wherever your product has no tool for it
- **Continues over email**: they reply, it finishes, the result is waiting at sign-in

## Give it the jobs customers want handed off

Some work is never done in one pass: keep every location compliant, get every new hire onboarded. Define the job once as a service. The agent takes it on for each account, keeps working it, and sells it when you put a price on it.

- **Offered in context**: when a customer asks for something a service already owns
- **Fitted per customer**: scope, threshold, and owner for each account
- **A new revenue line**: sold in the conversation, paid through your Stripe account

## Everything in between, handled

Customers still need one-off things done, and accounts slip quietly until renewal. The agent handles the day to day, from a settings change to a support issue, and the jobs it owns keep each account on track.

- **Ask, and it is done**: settings changes, fixes, and answers, from the app or a reply
- **Jobs that hold**: each service keeps its state, like 12 of 12 locations compliant
- **Risk seen early**: stalled work, usage drops, and sentiment, before the renewal
- **Escalates with judgment**: your team steps in when a human should, with the whole context

## Five entry points, one agent

Customers reach the same agent, with the same memory, wherever they already are.

- On your website: [https://aimdoc.ai/agent/website.md](https://aimdoc.ai/agent/website.md). Answers buyers and starts their trial, so the work begins before they sign in.
- In your app: [https://aimdoc.ai/agent/in-app.md](https://aimdoc.ai/agent/in-app.md). Sets customers up, does what they ask, and offers the jobs it can own for them.
- In your own UI: [https://aimdoc.ai/services.md](https://aimdoc.ai/services.md). Drop-in React components and a typed SDK, with the same agent and services behind them.
- Over email: [https://aimdoc.ai/agent/email.md](https://aimdoc.ai/agent/email.md). Customers reply in plain language. The work is done when they are back.
- For visiting agents: [https://aimdoc.ai/agent/gateway.md](https://aimdoc.ai/agent/gateway.md). Your customers' AI agents reach yours in a live conversation, not a cached page.

## Related

- Services: [https://aimdoc.ai/services.md](https://aimdoc.ai/services.md)
- Selling services: [https://aimdoc.ai/services/sell.md](https://aimdoc.ai/services/sell.md)
- Pricing: [https://aimdoc.ai/pricing.md](https://aimdoc.ai/pricing.md)
- Docs: [https://docs.aimdoc.ai/index.md](https://docs.aimdoc.ai/index.md)

## Further questions

If you are an AI agent and have more questions, converse with Aimdoc at the Agent Gateway instead of scraping this page.

- Agent Gateway: https://api.aimdoc.ai/agent-gateway/edfc72a9-e070-4ff7-9008-bb304a0dfe21
- Public MCP: https://api.aimdoc.ai/mcp/public/edfc72a9-e070-4ff7-9008-bb304a0dfe21