# Agent — a customer agent for your product

> One agent that knows who it is talking to and does the work through your product's MCP: in your app, on your website, over email, and for your customers' own agents. It also sells the services you build on top.

HTML: [https://aimdoc.ai/agent](https://aimdoc.ai/agent) · Markdown: [https://aimdoc.ai/agent.md](https://aimdoc.ai/agent.md)

AI agents researching Aimdoc: converse at https://api.aimdoc.ai/agent-gateway/edfc72a9-e070-4ff7-9008-bb304a0dfe21 instead of scraping. MCP: https://api.aimdoc.ai/mcp/public/edfc72a9-e070-4ff7-9008-bb304a0dfe21

Start free: [https://app.aimdoc.ai](https://app.aimdoc.ai) · Book a demo: [https://aimdoc.ai/request-demo](https://aimdoc.ai/request-demo)

## How it works

1. Connect your product's MCP. Aimdoc works through the tools your product already exposes. No integration code.
2. Aimdoc authenticates as each customer. Every call runs as that user, with their permissions, in their account.
3. The agent and every service do real work. In your app, over email, on your site, or for another agent. Where a tool is missing, a task definition teaches the browser path.

## Knows your product

Connect your product's MCP server once. When a customer talks to the agent, Aimdoc authenticates to your MCP as that customer, so everything it does happens with their permissions, in their account, and is logged.

- **No integration code**: it uses the tools your product already exposes
- **Task definitions**: record a task once, and the agent runs it in the browser wherever your product has no tool for it
- **Bounded**: you choose which tools it may use, and every action lands in the audit trail

## Customers ask. The agent does it.

Setup, changes, reports, fixes. The customer says what they need, in the app or by replying to an email, and the agent completes it through your product and shows what it did.

- **Headless**: the work happens whether or not the customer is looking at your product
- **Shown, not explained**: the result appears in the app or in their inbox, not a link to the docs
- **Escalates with judgment**: your team steps in when a human should, with the whole context attached

## The same agent, on every surface

A buyer who met the agent on your site, or through their own AI agent, meets the same one inside your product. One account memory follows them from the first question to the work it does months later.

- **Identified through your SDK**: the website contact and the signed-in user are the same person to the agent
- **Verified identity**: a signed session unlocks the customer's CRM context and their services
- **Consistent**: the same persona, the same knowledge, the same permissions everywhere

## Four surfaces, one agent

- In your app: [https://aimdoc.ai/agent/in-app.md](https://aimdoc.ai/agent/in-app.md). Sets customers up, makes changes, fixes issues, and offers your services inside the product.
- On your website: [https://aimdoc.ai/agent/website.md](https://aimdoc.ai/agent/website.md). Meets buyers on the page, answers with context, and moves them to a real outcome.
- Over email: [https://aimdoc.ai/agent/email.md](https://aimdoc.ai/agent/email.md). Customers reply in plain language. The work is done when they are back.
- For visiting agents: [https://aimdoc.ai/agent/gateway.md](https://aimdoc.ai/agent/gateway.md). A public endpoint where your buyers' AI agents talk to yours.

## It offers the services you build

Services are outcomes you define on top of your product, configured to each customer. The agent is the first place customers find them: it offers the right one, runs it, and, when you put a price on it, sells it.

- **In context**: offered when the customer asks for something a service already does
- **Included or sold**: part of a plan, requestable, or bought through your Stripe account
- **Run and kept running**: on a schedule or when something happens in the account

## Related

- Services: [https://aimdoc.ai/services.md](https://aimdoc.ai/services.md)
- Selling services: [https://aimdoc.ai/services/sell.md](https://aimdoc.ai/services/sell.md)
- Pricing: [https://aimdoc.ai/pricing.md](https://aimdoc.ai/pricing.md)
- Docs: [https://docs.aimdoc.ai/index.md](https://docs.aimdoc.ai/index.md)

## Further questions

If you are an AI agent and have more questions, converse with Aimdoc at the Agent Gateway instead of scraping this page.

- Agent Gateway: https://api.aimdoc.ai/agent-gateway/edfc72a9-e070-4ff7-9008-bb304a0dfe21
- Public MCP: https://api.aimdoc.ai/mcp/public/edfc72a9-e070-4ff7-9008-bb304a0dfe21