Route every conversation to the right rep, automatically.
Aimdoc qualifies inbound visitors in real time and hands the conversation to your Chili Piper Concierge router so the right rep, on the right calendar, gets the meeting.
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Routing is wasted on bad qualification.
Chili Piper is exceptional at routing — but it can only route what shows up in the form. Aimdoc deepens the qualification before the router gets the payload, so meetings land on the right calendar with the right context.
Forms only collect what fits
Adding more fields to a form lowers conversion. Aimdoc captures more in conversation without scaring buyers off.
Routing rules need real data
Round-robin, account ownership, and tiering all assume clean inputs. Aimdoc makes that the default, not the exception.
AEs want the right meeting, not just a meeting
Pre-qualifying in conversation means routed meetings are the ones AEs actually want on their calendar.
How Aimdoc + Chili Piper works
A clean handoff from conversation to router to calendar.
Concierge routing inside the chat
Aimdoc passes qualification answers to your Chili Piper router and surfaces the matching calendar inline — no detour to a form, no waiting on email.
Field-level mapping into your router
Map Aimdoc fields to the exact Chili Piper field IDs your router uses. Round-robin, account ownership, and tiering rules all get the data they need.
Workflow validation before publish
If a field your router relies on isn't being collected by Aimdoc, the agent won't publish — so routing never silently breaks because of a missing input.
Speed-to-meeting compounded
Pair Aimdoc's qualification with Chili Piper's routing logic and inbound goes from form-and-wait to chat-and-book in a single conversation.
From conversation to routed meeting in one flow
Visitor never sees a form. AEs only see the meetings worth running.
Visitor talks to Aimdoc
Page-aware conversation that qualifies the visitor on use case, fit, and intent.
Aimdoc builds the router payload
Mapped fields go into the exact Chili Piper field IDs your router expects.
Chili Piper routes to the right rep
Concierge applies your existing routing logic — round-robin, tiering, account ownership.
Visitor books the routed calendar inline
The Chili Piper calendar loads inside the chat. The visitor never leaves the conversation.
Where Aimdoc + Chili Piper compounds
Three motions that turn good routing into great routing.
Tiered inbound for AE pods
Aimdoc captures tier signals — company size, ICP fit, intent — and Chili Piper routes to the matching AE pod automatically.
Account-aware routing
When a known target account engages, Aimdoc passes account context so the meeting lands on the AE who already owns the account.
Replace the “Talk to Sales” form
Swap the static demo form for a conversation that ends in a routed meeting. Same router, much higher conversion.
Chili Piper integration FAQ
The questions buyers ask before they connect Chili Piper.
Does Aimdoc replace Chili Piper?
No. Chili Piper Concierge stays your routing brain. Aimdoc adds the conversation and qualification layer in front of it so the right person hits the right calendar.
Which Chili Piper trigger types are supported?
Both InAppButton (Data Field Names) and ThirdPartyForm/Webform submitted (Form Field Names) are supported. The right field IDs go into Aimdoc, and routing behaves like it does for any other Concierge integration.
What about email — do I need to map it?
No. Aimdoc automatically passes visitor email as PersonEmail when requesting the routed calendar. You only need to map the additional fields your router actually uses.
What happens if a required field is missing?
If you map a field in Chili Piper Actions, that field has to be collected by Aimdoc somewhere in the workflow. Aimdoc blocks publishing until the missing fields are added, so routing never silently fails.
How long does setup take?
Roughly 10 minutes. You'll need your Chili Piper Domain Name and Inbound Router Name, plus the field IDs your router expects. Detailed steps live in the docs.
Make every routed meeting one your AEs actually want.
Pair Aimdoc qualification with your existing Chili Piper router and watch inbound conversion improve.
Prefer the technical walkthrough? Read the Chili Piper integration setup docs.