The Agent Gateway is a public conversational endpoint for visiting AI agents. When a prospect researches you in ChatGPT, Claude, Gemini, or Grok, their agent talks to your customer agent instead of scraping stale pages.
How it works
The gateway is the same customer agent, reached by another agent instead of a person, with the same memory and the same connection to your product.
1Connect your product's MCP.
Aimdoc works through the tools your product already exposes. No integration code.
2Aimdoc authenticates as each customer.
Every call runs as that user, with their permissions, in their account.
3The agent and every service do real work.
In your app, over email, on your site, or for another agent. Where a tool is missing, a task definition teaches the browser path.
Your site advertises the gateway through a standard manifest, so what an AI says about your product comes from a live agent you control.
Documentation endpoints answer questions and hang up; the gateway works your criteria into the conversation and captures the contact behind the agent.
Matthew Smith
matthew@hartwell.io
From the conversation
Company size
"we're a 60-person team"
Use case
"leads need to reach the right rep"
Stack
"everything lives in HubSpot"
Timeline
"hoping to switch before Q4"
Once a prospect qualifies, the gateway starts a trial or books a demo, and hands the prospect to the in-app agent with the whole conversation attached.
Can it route new trial signups to the right rep in HubSpot?
Yes — and I can set it up with you. Start a trial and I'll bring this conversation in with me.
Welcome back, Matthew. Let's connect HubSpot first — I'll do the setup with you.
The same catalog of services your agent runs today is published next to the gateway, so a customer's own agent can find a service and ask for the outcome.
Hartwell Logistics
4 services configured to this account
Weekly account audit
Mondays, 7:00 · Fixed 3 drifted settings
Usage drop monitor
Continuous · Emailed 2 accounts this week
Monthly executive report
1st of the month · Sent to 4 recipients
Failed sync investigation
On trigger · 2 resolved, 1 escalated