Every customer gets custom services.
Outcomes you define on your product's MCP, configured to each customer, sold and run by your agent. A recurring report, an audit that fixes what drifted, a monitor that acts. Bespoke software nobody had to build.
How it works
A service is a job your product can do for a customer, run through your MCP as that customer.
1Connect your product's MCP.
Aimdoc works through the tools your product already exposes. No integration code.
2Aimdoc authenticates as each customer.
Every call runs as that user, with their permissions, in their account.
3The agent and every service do real work.
In your app, over email, on your site, or for another agent. Where a tool is missing, a task definition teaches the browser path.
Outcomes, not features.
A service is a named outcome, the tools it may use, and the limits it runs inside. You stop listing features and start delivering results.
- Vendor-approved: nothing runs outside the catalog and the tool grants you set
- Built on your MCP: every service uses the tools your product already exposes, with no new integration code
- Yours to grow: add a service whenever customers keep asking for the same thing
Hartwell Logistics
4 services configured to this account
- running
Weekly account audit
Mondays, 7:00 · Fixed 3 drifted settings
- running
Usage drop monitor
Continuous · Emailed 2 accounts this week
- scheduled
Monthly executive report
1st of the month · Sent to 4 recipients
- running
Failed sync investigation
On trigger · 2 resolved, 1 escalated
One service, configured to every account.
A customer says what they want. The agent picks the service, fits it to their account and schedule, and runs it.
- Asked for in plain language: in the app, over email, wherever they already talk to the agent
- Shaped to them: a different scope, schedule, and recipient for every account
- Maintained: the agent re-runs, reports, and adjusts the service as the account changes
Can you export last month's qualified leads to HubSpot?
On it — running the export now.
- Pulling qualified leads
- Mapping fields to HubSpot contacts
- Syncing records
- Sending you the summary
Done in 40 seconds — no ticket, no queue.
Runs through your MCP, as them.
Every run authenticates to your product's MCP as that customer, so the work happens in their account with their permissions and nothing more.
- Only the tools you granted: each service gets an explicit allowlist from your connected MCP
- Bounded: a credit budget, a runtime you can watch, and a kill switch on every service
- Audited: every call and every result is logged to the account that asked for it
acting as matthew@hartwell.io · Hartwell Logistics
- done
list_shipments(status: "exception")
MCP tool · with their permissions
- done
update_carrier_rule(warehouse: "EU", carrier: "DHL")
MCP tool · with their permissions
- done
export_invoices(month: "August")
no tool · ran the task definition in the browser
Schedules and triggers, per account.
A service can run once, on a cadence, or whenever something happens in your product for that customer.
- Scheduled: hourly, daily, weekly, or monthly, in the customer's timezone
- Event-driven: a product event fires and the service runs for the customer it names
- Delivered: results land in the app, by email, in Slack, or through a webhook to your systems
Orders
Purchases, subscriptions, and plan grants
- Active
Monthly executive report · Hartwell Logistics
Renews Oct 1 · 3 of 4 runs left
- Cancelling
Failed sync investigation · Northwind Freight
Access until Sep 30 · no further charges
- Active
Weekly account audit · Bluewater Retail
Included with Growth plan
The agent sells them.
Include a service with a plan, make it requestable, or put a price on it. Customers buy it where they already talk to your agent, through your own Stripe account.
- One-time or subscription: your terms per service, paid straight to your Stripe account
- Sold in the conversation: the agent offers the service, checkout runs on Stripe, access unlocks when payment clears
- Entitlements handled: purchases, subscriptions, included runs, and cancellations, with nothing to build
Monthly executive report
Shipments, exceptions, and carrier spend. Delivered on the 1st.
Monthly report
$199 / month
One report
$49 once
Paid to your Stripe account
Hartwell Logistics · Subscription active
Service unlocked
First report scheduled for the 1st
Your agent runs them today. Their agents can call them next.
Services are the unit, not the agent. Next, the same catalog is published beside your Agent Gateway so a customer's own agent can find a service and get the outcome without opening your product.
- Discoverable: listed with your gateway in the formats agents read
- Direct or assisted: an agent calls a service directly, or asks your gateway agent which one it needs
- Same memory: whichever door the customer comes through, the same account context and authorization