Your team in the loop, without watching the AI.
When the work needs a person, Aimdoc tells the right one in Slack, with the context attached.
Free to start with 10,000 credits. No credit card required.
AI work nobody sees is work nobody trusts.
Aimdoc does work for your customers around the clock. Slack is where your team already pays attention, so that is where Aimdoc reports what matters and asks for help.
Escalations land fast
When a customer needs a person, the right channel hears about it in seconds, not at the next dashboard check.
The owner sees it first
Aimdoc mentions the account owner from your CRM, so the person who knows the customer is the one who picks it up.
Everyone sees the work
A shared stream of what the AI did for customers, no dashboards required.
What lands in Slack
Useful, actionable notifications. Not a firehose.
Escalations with context
When a customer needs a person, Aimdoc posts it to Slack with who they are, their account, what they asked, and a link back to the live session.
The right channel, the right owner
Send different events to different channels, and mention the account owner so the person who knows the customer sees it first.
A person can step in
Every notification links to the live conversation, so someone on your team can take over in a click when it matters.
Shared visibility for the team
Your team sees the same stream of what the AI did for customers. No guessing what happened overnight.
From the work to your team
Aimdoc does the work. Slack tells your team when it matters. The CRM stays current.
Aimdoc works for a customer
In your app, over email, or on your site, acting as that customer through your product.
Something needs a person
The customer asks for one, or the work hits something the AI should not decide alone.
Slack channel gets pinged
A clear message lands in the right channel with the customer, their account, the ask, and a link to the session.
Someone steps in
The account owner or whoever is on call picks it up with the full context, in minutes.
Where teams put Aimdoc and Slack to work
Three common setups.
An escalations channel
Every time a customer needs a person, with the account, the ask, and a link to the session. Your team works it without digging.
Account-owner mentions
Aimdoc mentions the owner from your CRM, so each customer's issue reaches the person who knows them.
A pulse on the work
A channel that shows what the AI did for customers each day, so leaders see it in real time, not in a weekly report.
Slack integration FAQ
Common questions from teams adding Aimdoc to their Slack workspace.
What kinds of events get sent to Slack?
Escalations, new conversations, and new contacts are the most common. You choose which events are worth a Slack message and which stay in the dashboard.
Can different teams get different notifications?
Yes. Send specific event types to specific channels, for example escalations to #support and account updates to a channel per customer success pod, and #strategic-deals.
Will this turn into spam?
Only if you let it. Most teams start with escalations and account-owner mentions, and tune from there. You always control which events reach Slack.
Can my team see the conversation from Slack?
Yes. Each notification links back to the live Aimdoc session, so your team can read the full conversation and step in with one click.
How long does setup take?
About a minute. Connect Slack via OAuth in Aimdoc's Integrations tab, choose channels, and pick which events trigger notifications. Detailed steps live in the docs.
Keep your team in the loop on the work.
Connect Aimdoc to Slack in about a minute and choose what your team hears about.
Prefer the technical walkthrough? Read the Slack integration setup docs.